Privacy policy

1. General provisions

The Company recognizes the importance of ensuring the confidentiality and security of personal data and undertakes obligations to properly protect such data. The purpose of this Policy is to inform you — the data subject — about the methods and purposes of processing your personal information, as well as your rights in this regard.

2. Collection and use of personal data

The Company may collect and process your personal data both as a data controller and as a data processor acting under a concluded agreement. Personal data may be collected in the following cases:

• when filling out the contact form on the Company's official website;
• when concluding or performing contracts with the Company;
• in the course of business activities, including marketing activities.

The purposes of personal data processing include:

• providing feedback and supplying requested information;
• concluding, performing, and managing contractual relationships;
• improving the quality of the services provided;
• conducting marketing and informational mailings with your consent.

The categories of personal data processed may include:

• first and last name;
• name of your organization (if applicable);
• contact details: phone number, email address;
• content of the inquiry submitted via the contact form.

After submitting a form you can also message us on WhatsApp: a ready-made message with the data you entered will open. The message is sent only after you confirm it in WhatsApp, and this correspondence is subject to WhatsApp's terms and privacy policy.

To run the website, the Company uses service providers that process data on the Company’s behalf: Netlify, Inc. (website hosting and storage of requests submitted through the forms) and Resend (sending the Company e-mail notifications about new requests).

3. Legal grounds for processing

The Company processes your personal data on the basis of one or more of the following legal grounds:

• your freely given, specific, informed, and unambiguous consent;
• necessity for the performance of a contract to which you are a party;
• the Company's legitimate interests that do not override your fundamental rights and freedoms;
• compliance with legal obligations.

You have the right to withdraw your previously given consent at any time by sending a corresponding notice to the email address: info@vitaestate.lv, with the word “STOP” in the subject line. The withdrawal of consent does not affect the legality of the processing carried out before the withdrawal.

4. Data retention period

The Company will retain your personal data for the period necessary to achieve the processing purposes or for the period stipulated by applicable law. Processing may continue if:

• there is an active contract between you and the Company;
• a retention period is established by legal acts;
• it is required to protect the Company's legitimate interests;
• you have not withdrawn your consent to data processing.

5. Protection of personal data

The Company applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, as well as to protect it from unauthorized access, disclosure, alteration, or destruction. Personal data is transferred to third parties only if there is a proper legal basis for such transfer.

6. Policy updates

The Company reserves the right to unilaterally amend this Policy. The updated version enters into force upon its publication on the Company's official website. By using the website after any changes are made, you confirm your agreement with the current version of the Policy. We recommend checking this page regularly for updates.

7. Contact information

If you have any questions related to the processing of personal data or wish to exercise your rights under the GDPR, please contact us via email at: info@vitaestate.lv